Online Vegas Paradise – Casino manager Interview

We are interviewing our online casino managers to publish new interesting material about their brands and what makes them unique. Check out today’s interview with casino manager from Vegas Paradise Casino

Q1- do you have any interesting story behind your casino name or logo that you’d like to share with our audience?
A1- The casino is named after the Entertainment capital of the world – City of Las Vegas. Our online platform reproduce an online Vegas and brings back memories to those that already visited this amazing city.

Q2- Do you actually play any casino games? If yes which ones top your list?
A2- I am big fan of slot games! Top five slots for me would be Guns and Roses, Gonzo’s Quest, Dracula, Game of Thrones and Arcader.

Q3- Real casinos always have ways to rewards their regular customers to all levels, from High Roller to new players. Since you are reproducing an online version of Vegas; how do you reward your new and existing players?
A3 – We have a Welcome bonus package for all our new players plus our best in industry CRM’s go out every week making sure every player of Vegas Paradise, new or old are always engaged and our VIP program is designed in such a way that all our loyal players get a special bonus every time they wager.

Q4- Still in relation to the rewards, do you have a VIP programme ?
A4 – We have one of the best VIP programs for our loyal players, which offers discounts, special promotions and special bonuses. The VIP programme works on the basis of VIP points which can be earned for every $/£/€16 that the player wagers in our casino.

Q5- We particularly like your idea of seeing Vegas Paradise as an online vegas that is always accessible from your phone or tablet. I also think that your success is very much linked to this feature however; can you tell us something more about the background of Vegas Paradise and services that differentiate your brand from your competitors ?
A5 – We have a dedicated Customer service support for all our players from across the world. We have a live chat option that offers quick solutions to any queries the player has. We are aiming to beat the competition with a top customer service. I know personally many employees from the support team and they are very prepared to deal with any sort of issue or question players might have.

Q6- If you could describe Vegas Paradise with 5 adjectives which one would you choose and why?
A6 – Friendly, Trustworthy, Value for money, Responsible and Fun

Q7- Could you tell us about the primary message that Vegas Paradise conveys to the players?
A7 – The main objective of Vegas Paradise is to give its players a safe, secure and responsible gaming environment to play.

Q8- The gaming industry is always buzzing with new trends in games and changes often backed by technology. We’ve seen in the past the boom of poker, bingo, the arrival of live casino dealers and a good attempt at Backgammon which then never made it to the top. What do you think is going to be the next big thing the gaming industry?
A8 – I read an interesting article regarding Virtual online casino where the player can actually feel the environment of the casino and walk around the casino via a VR headset. If implemented I believe that the Virtual Online Casino will be a real game changer in our industry. It would be a combination of land based casino and online casino.

Q9- Lastly, do you have a short message that we should pass to our players on behalf of Vegas Paradise?
A9 – Find yourself a new favourite game from our huge collection of games! Unlimited fun guarantied.

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